Trip to China cheated by Ming Ming Travel Service
If you are one of the new visitors planning to visit China vacation, you must read this carefully before you get cheated and regretted.

On 6th to 13th Feb 2008, 21 of us paid Promises RM3388.00 all in package = Total RM 71,148.00 supposed to be a luxuries tour with classy food to join the tour to Beijing / Chengde through Ming Ming Travel Service Sdn Bhd (Lot 193, Jalan Chan Chin Ann, 93100 Kuching) The brochure promises a 5-stars hotel and ended up to the 2 to 3 stars hotel standard. The 7 days printed itinerary sound great but never brief us the daily itinerary and did not follow the itinerary plans For the last 2 days at our own time in Beijing, then we have to pay for the extra fees to go back to the same Slaughter Tourist Shopping Complex.which we have visited from the 2nd day in Beijing. From our perspective, this was not a holiday, but a very stressful horrible never ever experienced with Ming Ming Travel Service.

1st day in Beijing already spoilt our mood as Beijing is Capital of CHINA
Early morning, 22 of us including our group leader have arrived in Beijing Airport and wasted waiting 1 hour for the China tour guide to pick up.

Meal – Lunch and Dinner

•Lunch arrangement was terrible, 2 tables joined together for 10 person like sitting in hawker centre! Due to no seats arranged for us because the booking was 1.30 pm and we arrived at 11.30 am. Our tour guide shouting and argument between and the Restaurant’s Captain & stuff. Both parties were very unhappy each other. Half an hour has gone we managed to get the joined tables like coffee shop. 15 minutes later the white rice came without foods, Another 15 minutes, and junk foods arrived. Our two tables received the very bad manner service from the fierce waitress, because our tour guide has scolded them. This is the first day of the CNY meals what we have is no luck and all the CNY moods were spoiled. Bad starting, bad ending.
•Most of the food served was un-delicious & neat (e.g. soup served – water + salt only + eggs only)
•Food served is insufficient for 10pax in a table – no additional food ordered.
•Some of the hotel breakfast, drinks like coffee, tea and water are not included. Need to pay at our own costs.
•The last day dinner BBQ Stream Boat was very cheap foods. WHITE RICE, TOW HOO, TAN HOON, MIX – VEGETABLES & COOKING OIL.
•Early morning 4 am before going to Airport breakfast was packed in the paper box contains 1 pc of hard rock bun, butter & EXPIRED DATE MILK PACKED DRINKS.

Accommodation – Hotel in Beijing with 5 Star rating (Hai Ge International Hotel)

•Very dirty (carpet & towel) and uncomfortable – first time we stayed in such “5 star” hotel. What kind of rating is that?
•Door cannot be locked.
•Toilet unclean, floor got curly hair (from human bottom part.)
•Chengde Hotel shower and water tap were very very brownish rusty and not safe to drink.
•Toilet door got very big hole and cannot locked.
•One of our group visitor said the toilet wall almost collapse.
•Hotel carpet with smoking ashes and cigarette’s filter never sweep off.
•Room contain of heavy smoked-cigarette smell.

Happy Valley Theme Park – 12 Feb 2008

•Morning call (6.30am) everybody woke up so early – after breakfast, reached Theme Park at 8.30am, waited until 9.30am (business hour opens during holidays) The winter was below ( – 8 Degree C) we were all standing for 1 hour suffering cold wind outside the gate for nothing. After we went in – all the amusement games or show actually started from 10am, 10.30am, 11am, 12pm, etc…. the best show is at evening & night time. Tour guide only given us time frame till 12pm noon only. We missed all the carnival shows & other games as time given is so limited!

Shopping in China

•After lunch, we were asked to go their special arrangement for tourists’ price Slaughter Shopping Complex. Price ranging from RMB 5,000.00 down to RMB 200.00. Feel pity for the new customers who don’t know how to ask for the big discount.
•Fake Rolex watch after discount is RMB 10.00 + only.
•Mostly electronic items are very cheap but cannot last a week.
•8 GB Kingston Pan Drive and 32 & 400 GB Sony Pan Drive at RM100.00 each when turn on it cannot be use. Cheater China man.
•Never ever buy the ready packed Beijing Duck, it taste like newspaper. Do you want to eat newspaper?
•Beijing have 1,600 million population and Kuching have ½ million population. We have pay extra of RMB 60 each person the tour guide brought us the same Slaughter Tourist Shopping Complex.
Ask why we came to the same Shopping Complex and she replied there are no more other shopping Complex in Beijing. Do you believe?

Hot Spring 九华山庄温泉度假村

•In Kuching Ming Ming Travel never advice us to bring along swimming suit for hot spring.
•Actually Hot Spring resorts have lot things to discover but we reached the resort at 8.30pm, at this time not much thing we can do since all of them are closing.
•Should given us 1 full day instead of bring us to Slaughter Tourist Shopping Complex.
Ski – 11 Feb 2008
•Ski Rate – Max rate (in CNY) is RMB160 for 2 hours / pax, but tour guide collects RMB200 for 2 hours / pax from us. (As shown in their booklet at the end of tour) Some of the games are free of charged but the tour guide never wants to tell us.
•Ski resort not only just for skiing, we discovered from the booklet there is still lots of activities that is suitable for everyone free of charged. But tour guide just replied “ I dun even know about that”
•By right should give us 6 hours enjoying skiing instead of 2 hours.

$$$$$$$$$$$$$$$$$$$$ Money Minded $$$$$$$$$$$$$$$$$$$$$$

•Upon arriving in China just entering the bus about 10 minutes, the first itineraries haven’t started yet. We were all shocked. She asked us to pay extra RMP250.00 / pax x 20 pax = RMP 5,000.00 for the kung fu show. There were only 4 persons agreed to go and her face turned angry and compliant to our Kuching guide that she never bring this type of lousy group before.
•On 10 Feb 2008 we went to Cheng De from Beijing, distance about 180km one way, and Driver fuels the gas tank at RMB600 only. I THINK YOU know how to CACULATE the fuel usage right!!!
•Tour guide told us earlier that we will reach at Beijing after 3pm on 11 Feb 2008, but on that day we reached Beijing only about 1.30 pm, telling us no place to visit anymore since we have visited all the location as per itinerary!! She requested us to pay additional RMB60/pax so total RMB1260 for Transport & Parking fee(Tour Bus) to go 3 Tourist Shopping Center (i.e Yue Shui, Xiu Shui, Ya Xiu) [we had no choice but to pay, if not we will only be staying at hotel.
•The China Tour guide make money on both sides. After received RMB1,260 from us in her pocket then she went to Slaughter Tourist Shopping Complex counter to claim that she brings in 21 visitors believed RMB 20.00 = extra income of RMB 420.00 + RM 1260 Total RMB 1680.00
•The take over job at Chengde lady tour guide was worse still. She brought us in a Temple and told us to put our hand together and follow their Chinese speaking prayer in-front of their TA LA MA LA (A kind of Buddhist God) then donate RHB 300.00 to the Temple. At that moment, a few of us were Christian. So we walked out the Temple, then tour guide looked at us very fierce and treated us as her enemy.
•The next visit is The Imperial Mountain Resort Chengde she introduced the Anti-ants product at RMB 50 / packet, all of us bought it, some even bought more packets and came back the product not working. CHEATED
•At 4 pm, she planned late time to send us to Mountain Resort and pointed out at least 30 interested areas to visit. She told if we walk on foot it might took whole day and time was short, coming dark evening and very cold (-18). She forced us to use a mini truck costs us RMB 50 x 21 pax = RMB1,050. The distance took less than 15 minutes to complete 2 interesting areas only and forget the 28 interested areas.

China Public toilets

•Most of the out door tourist public toilets were very very damn dirty. Some lady toilets don’t even have a door. It only covers by 2 feet height cloth. Your friends, relatives and others pass-by can see you pissing, so embarrass. The pissing area was only 6” height small long joint drain like our outdoor house drain. It contains many days shit & urine without water flushing away. Heavy smelly pissing & shit can make you vomit immediately. For sure I cannot finish eating KFC when I think about it.
China our Guide –
•Should intro the special dish arranged to us as stated in the itinerary list.
•Is not professional enough to intro other activities when we arrived destination – Nan Shan Ski Mountain and etc.
•Sounds impatient
• We did complaint to both party but no use, turn back scolded by group leader.
•More than 10 of us in our group have been to Beijing experience, some even went 4 times. To be frank, we have joined so many tours but never experienced such a lousy trip by Ming Ming Travel.
•We don’t mind to pay additional fares but we should be treated with good services. It seems like not worth to pay for what we entitled. group leader
•China tour guide seldom hold tour flat and lead in front walking very fast and seldom look back. One of our groups disappears for almost 2 hours missing without hand phone contact. Al last, she was frighten found.
•When in China, our Kuching group leader turned to mute. Never lead and asking for our interest.

This was our worse trip we ever have. We have made the compliant to Ming Ming Travel at the end, they just ignore it. We are making the details of this case know to Travel watchdog who have expressed a willingness publish the details in the hope that it will warn other travelers of your absolute lack of respect for your customers.

Plan for China vacation? No way,

My strong command is, try to travel other country but definitely not China, or else, you will get cheated by the China tourist guide to send you to buy expensive items like Chinese Medicines, Silk, Pearls, Jewelleries, Gold, Jade, expensive Tea and other hidden etc………Tours fare is cheap RM 2 to 3 thousand depend on the peak time. Hidden buying expensive items can be end up from RM 2 to 10 thousand and above. If you have the light ears and soft heart please, don’t get cheated by Money minded China – man by forced. They are very well trained, already prepared the dirty hole for you to step in.

This message is send to world-wide web-site. You might be one of the victims, please tell your friends and relatives to help us to send as many internet mails & faxes as you can. Thanks.

An angry traveler.

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